Unable to Sign In?

*** If your organization uses Single Sign-On (SSO) or you are unsure if they are, please consult our article on signing in with Single Sign-On. ***

What You'll Need

• A computer or smartphone that's connected to the internet.

Signing In to Your WorkJam Account - Web

1. You can sign into your WorkJam account through any web browser (Internet Explorer, Microsoft Edge, Chrome, Firefox, Safari etc.).
2. Go to: https://app.workjam.com/
3. Enter the email address, or username you set up when creating your account, then click CONTINUE
   • NOTE: Your username cannot contain spaces.
4. Enter your password and click LOG IN
• NOTE: Your password is a case-sensitive combination of 8 or more letter(s) and number(s)
5. Forgot your password? Just follow the steps in our How to Recover a Lost or Forgotten Password article.
6. If you do not receive an email, or you get an error, contact your company's internal support for assistance. If you are unsure who to contact, please ask your direct manager how to contact your company's WorkJam support.

How to Reset Password - Android or iOS app:

1. Download the app by following the steps in our Guide on how to download our app.
2. Open the app.
3. Enter the email address, or username you set up when creating your account, then click CONTINUE
   • NOTE: Your username cannot contain spaces.
4. Enter your password and click LOG IN
• NOTE: Your password is a case-sensitive combination of 8 or more letter(s) and number(s)
5. Forgot your password? Just follow the steps in our How to Recover a Lost or Forgotten Password article.
6. If you do not receive an email, or you get an error, contact your company's internal support for assistance. If you are unsure who to contact, please ask your direct manager how to contact your company's WorkJam support.

Please note: if you opt to not stay logged in you will be disconnected from the app after 5 minutes of inactivity.